Privacy Policy

In this policy, we'll spell out what information our site collects, and how it is used. Please note that this policy may change at any time without notice.

Registration for Services - ticklab.org may collect Personal Information from you during the process of purchasing or ordering our Services and Products. This information will be used to fulfill your Order, and may be shared with trusted the Tick Research Lab of Pennsylvania Partners in order to ensure your Order is properly fulfilled. the Tick Research Lab of Pennsylvania may use your personal information to contact you in the future regarding your Order, or to provide additional information about our services. We will never share or sell your personal information with an unrelated third party for any purposes, unless required by law. Support Phone Calls - ticklab.org may monitor or record your customer support phone calls for quality control and training purposes. We will never share or sell your personal information with an unrelated third party for any purposes, unless required by law.

Privacy of your Payment Information - We do not currently collect financial information, such as your payment method (valid credit card number, type, expiration date or other financial information); that information is collected and stored by our third party payment processing company (the “Payment Processor”), and use and storage of that information is governed by the Payment Processor’s applicable terms of service and privacy policy. Privacy of your Sensitive Information - While we do not currently collect or maintain any patient medical records, we recognize that many of our customers consider their tick test results to be sensitive information. Our service utilizes state-of-the-art SSL encryption and information security methods to ensure the safety and privacy of your personal information. Web Analytics and Tracking - ticklab.org uses web analytics to track anonymous use data including (but not limited to) IP address, browser information, usage history, etc. No personally identifiable information is collected. We may share this aggregate, anonymized data with third party partners, or when required by law. Cookies - ticklab.org may use cookies directly to improve your experience by remembering key settings or preferences. You may disable this at any time through your browser privacy settings. Third-party partners may also use cookies, as described below.

Third-Party Analytics - Certain third-party plugins used across the website may include additional analytics or tracking codes or cookies. Advertisers like Google Adsense, plugins like Google AdWords and the Facebook Like Box, and other third-party plugins have their own privacy policies and opt-out mechanisms that will enable you to manage your preferences.

Disclosure and Use of Your Information

ticklab.org may use the information collected from you as described above for a variety of purposes, including improving our website and contacting you in reference to the products or services you explicitly registered for.

ticklab.org may disclose aggregate, anonymous summaries of personal data to third parties. Personally identifiable information may also be released as required by applicable law to qualified law enforcement. In the event that the ownership or structure of ticklab.org changes in the future, any personal information collected may be exchanged with the rest of the ticklab.org Data.

Comments and Notice

This policy may be changed at any time without notice, so please check to make sure you are aware of the latest version. Please feel free to contact us with any questions.