Contact Us

Use this form to contact TickLab support via email if you have a question about your order, have not received a status update on your test in more than four business days, or have a question or comment to share with us.

Our support staff will respond to your query as quickly as possible. If your request is related to your TickLab testing order, please make sure to include your Order ID, which can be found in your printed receipt and email confirmations.

If you would like to check the status of your order, you can find it instantly with our "My Test Status" tool.